1.Q:Are you machinery factory or trading company?
A:Yes,We are machinery factory,and we are professional manufacturer for 21 years
and focus on bag making machine,printing machine,film blowing machine,etc.
2.Q:Where is your factory Located? How can we visit it?
A:Our factory is located in Ruian City,Zhejiang Province,China
From SHANGHAI City by flight is 40minutes,by train is 4hours.
From GUANGZHOU City by flight is 2hours.
3.Q:How many years guarantee?
A:In usually,we have given customer for one years guarantee.
4.Q:What is your delivery time?
A:About 25-30 days
5.Q:What`s the payment method?
A:We can accept T/T,L/C,Western Union,Moneygram, Etc.
6.What is your after-sale service ?
A:We will send our professional technician to install and test the machine.
7.Q: How does your factory do regarding quality control?
Answer: Most our machine mechanical parts are processed by ourselves. So we can better control our quality from beginning. Electrical Part we had cooperated with good foreign brand, such as Yaskawa, NSK, Delta, Panasonic , Sick etc. And all our machine will do running test before shipping.
8 .Q:How does your factory do regarding the quality control ?
A:We are the technical factory, we put more time on the quality control.
9.Q:Do you company provided foreign country machine installation services?
Answer: We have strong service team can provided all the machines buy from our company foreign country installation service and engineer training service. But buyer need provided the ticket, food, hotel cost etc.
10.Q: How your company provided after sales service?
Answer: All the machines buy from our company guarantee is one year (except any human mistake occurred) each machines we will give some spare parts free when shipping machines. Within guarantee machine parts damage, we will send to you free by express asap. If customer required engineer go to solve problem is possible.
